What are the boundaries I can travel?
Answer : North to Cooktown ( 2 day minimum ), South to Airlie Beach ( 4 day minimum ), West to Chillagoe.
Is there a surcharge for credit card?
Answer : There is a 5% surcharge for American Express and Diner Club Cards. Not on any other cards.
Do you have a separate excess for Single vehicle accidents in 2wd vehicles.?
Answer : No, i think we are the only company that doesnt differentiate between different sorts of accidents. We do however have single vehicle excess on 4wd vehicles only to discourage people from trying crazy things.
Can you take your vehicles on gravel roads?
Answer : Yes you can take them on graded gravel roads however you are not covered for insurance if you have an accident on an unsealed road unless you have a 4wd vehicle.
What are your area limitations?
Answer : 4wd vehicle is North to Cooktown and west to Chillagoe. 2wd vehicles is north to Cooktown via inland road only and south to Airlie beach and west to the Tablelands.
Do i have to fill up the car on return?
Answer : Yes the cars are rented full of fuel and are to be returned full of fuel. If they are not then you will be charged for fuel used plus a refilling surcharge.
Do i still have to pay for the excess if the accident wasn't my fault?
Answer : Yes you do until we retrieve the money owing from the offending party and then you are refunded.
How many extra drivers can we have
Answer : You can have up to 4 drivers for no extra charge
What is the minimum age to rent a car?
Answer : 21 years old
Is there an old age limit for renting a car?
Answer : No, as long as you have a valid open licence we will rent you a car.
Can i leave the car at the airport?
Answer : Yes you can leave the car in our car parking spot at the airport however we charge $20 for parking and retrieval. Alternatively if it is during business hours we offer free airport transfer.